NOMINATED BY: Laurie Robinson

Robert Nelson is a maintenance hero. He is at work more than he is at his own home. He is on call twenty four hours a day when it comes to the safety and comfort of our residents. He wears many hats.

Bob takes great pride in renovating apartments for new move-ins. He oversees a large maintenance staff as well as outside contractors. He is very good at negotiating and finding ways to save the company money, while maintaining strong relationships w/ vendors. He oversees the large maintenance staff as well as the security team. He leads them by example and works along side of them when things need to get done. Bob's job has huge responsibilities. Bob puts the needs and comfort of our residents before his own, often working outside in freezing cold conditions for days on end. Sometimes shoveling snow away from foundations to divert water from flooding the basement level, or to remove ice damns on rooftops so that residents on the fourth floor do not experience leaking ceilings.

Many times he had to cover a third shift security position when a staff member calls out. He has a lot of compassion for the residents and often goes above and beyond to help them.

Not everyone knows of this story. He once spent his own time to create a specially adapted litter box for a resident's ailing cat. The resident had just put one of her two beloved cats to sleep, leaving behind a very lonely and confused cat. The resident was overwhelmed with grief with her loss. The surviving cat started having a lot of "accidents" in the apartment. It was going any place but the litter box. This resident was very fearful that she would have to give up her companion. She tried, with Bob's help, several different brands of litter as well as types of boxes. Nothing was working. Bob designed a special ramp for the poor arthritic cat .The resident was overjoyed with the gift and with Bob's efforts. Bob Nelson is a humble man that never seeks any glory for his extra efforts, often going unrecognized.